Refund & Return Policy

Refund & Return Policy

At CARTBOX, customer satisfaction is our top priority. If you receive a defective, damaged, or incorrect item, you are entitled to a hassle-free return or replacement.

Return Window:

You may request a return within 7 calendar days of receiving your order.

Conditions for Returns:

Items must be in original condition, unworn, unused, with all original tags and packaging intact.

Refund Process:

Refunds will be processed back to your original payment method (bKash, Nagad, Rocket, or Bank Transfer) within 3-5 business days upon receiving and inspecting the returned product.