🚚 Free delivery on orders over ৳1,500 📞 Hotline: +880 1800-000000 Sell on CARTBOX Login Sign Up
CARTBOX
Home / Help Center
🎧 24/7 CUSTOMER CARE

How can we help you today?

Search questions, check delivery guidelines, track parcels, or contact our customer support team directly.

📚 Quick Help Topics

❓ Frequently Asked Questions

Find immediate answers to common customer questions below.

1 How can I track my order?

Visit our Track Order page and enter your Order Number (e.g. CBB-7688899) or Phone Number to view real-time delivery status.

2 What are the delivery charges?

Delivery charge inside Dhaka is ৳60 and outside Dhaka is ৳120. Orders over ৳1,500 enjoy free delivery.

3 What payment methods do you support?

We support Cash on Delivery (COD), bKash, Nagad, and Rocket payments.
📞 Reach Our Support Directly
⏰
Support Working Hours Saturday – Thursday: 9:00 AM – 10:00 PM (Friday: 2:00 PM – 10:00 PM)
📍
Headquarters & Office House 12, Road 4, Dhanmondi, Dhaka-1205
Customer Support Online