Customer Support & Message Center
Have a question, product inquiry, or need assistance? Drop us a message and our support team will get back to you promptly with professional care.
Call Directly
+880 1800-000000 (9 AM - 11 PM)
WhatsApp Chat
+880 1800-000000
Email Support
support@cartbox.store
Response Time
Reply within 2 hours
✉️ Customer Support Message Form
Fill out the details below and our admin team will reach out to you shortly.
🕒 Support Hours
Our customer care team is available 7 days a week to serve you.
Saturday - Thursday: 9:00 AM - 11:00 PM
Friday: 2:00 PM - 10:00 PM
Online Messaging: 24/7 (Submit anytime)
🏢 Headquarters
CARTBOX Limited
House 12, Road 4, Dhanmondi, Dhaka-1205
💡 Tip: For fastest delivery and real-time updates, you can track your order status directly from our Order Tracking portal.
❓ Frequently Asked Questions
When will I get a response?
Usually within 2 hours during business hours, our support executive will contact you via phone or WhatsApp.
Is Cash on Delivery available?
Yes! Cash on Delivery is available all over Bangladesh. Inspect your product before making payment.
How to return or exchange items?
You can exchange defective or incorrect items within 7 days of delivery. Select the return topic in the form above.